Privacy Policy

Effective Date: January 1, 2026
Last Updated: February 26, 2026

Jackson Built Remodeling (“Company,” “we,” “us,” or “our”) values the trust you place in us and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information across our Pennsylvania operations, including our website, contact forms, bidding portals, SMS communications, and physical construction sites.

1. Information We Collect

We collect information that identifies or relates to you (“Personal Information”) in the following contexts:

Information You Provide Directly

When you submit a contact form, request an estimate, bid on a project, or otherwise communicate with us, we may collect:

  • First and last name

  • Email address

  • Phone number

  • Business or property name

  • Service interest and project details

  • Business address

  • Job title

  • Contractor license numbers

  • Insurance certificates

  • Bonding information

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type and device information

  • Website usage data through cookies and analytics tools

Visual & Electronic Data

  • Photographs and video footage from job site surveillance systems

  • Drone inspection footage for site mapping and structural evaluation

Financial Information

When necessary for payment processing or project financing, we may collect:

  • Bank account numbers

  • Tax identification numbers

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries and provide requested estimates

  • Communicate about services, projects, scheduling, and updates

  • Send appointment confirmations and project notifications

  • Facilitate bids and manage subcontractors

  • Verify safety certifications and insurance compliance

  • Process payments and project financing

  • Improve our website and services

  • Maintain job site safety and equipment protection

  • Comply with Pennsylvania building codes, OSHA regulations, Department of Labor & Industry requirements, and other legal obligations

3. B2B & Contractor Data Processing

Much of the data we handle is Business-to-Business (B2B) in nature.

  • Scope: We apply the same security standards to professional data as consumer data.

  • Purpose: We process B2B data to facilitate bids, manage subcontracts, verify compliance documentation, and meet state regulatory requirements.

4. Site Surveillance & Drone Privacy (Pennsylvania Specific)

To maintain safety and protect equipment, we use visual monitoring systems.

Video Surveillance

  • CCTV systems record video only.

  • We do not record audio.

  • Systems comply with the Pennsylvania Wiretapping and Electronic Surveillance Control Act.

  • Conspicuous signage is posted at monitored job site entrances.

Drones

  • Operated by FAA-certified pilots.

  • Used for site mapping and structural inspections.

  • We take reasonable steps to avoid capturing identifiable images of neighboring private properties.

5. SMS, Text Messaging & Communications

By providing your phone number and submitting a form on our website, you consent to receive phone calls and text messages related to your inquiry or project.

Usage

We may use SMS for:

  • Scheduling confirmations

  • Safety alerts

  • Project updates

  • Service communications

Message frequency varies. Message and data rates may apply.

Opt-Out

You may opt out at any time by replying STOP to any text message.
For assistance, reply HELP or contact us directly.

Mobile Information Protection

We do not sell, share, rent, or trade your phone number or mobile information with third parties or affiliates for promotional or marketing purposes. Mobile numbers are used solely for communications related to your inquiry or project.

6. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze traffic, including:

  • Essential cookies required for functionality

  • Analytics cookies (such as Google Analytics)

  • Third-party tracking pixels for advertising performance measurement

You may control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

7. Sharing of Information

We do not sell, trade, or rent your Personal Information.

We may share information only when necessary to operate our business or complete your project:

  • Project Partners: Architects, engineers, municipal inspectors

  • Service Providers: Cloud storage platforms (e.g., Procore, Autodesk), payroll processors, IT security firms, marketing and analytics providers

  • Legal Compliance: When required to comply with Pennsylvania building codes, mechanics’ lien laws, OSHA regulations, court orders, or safety audits

All service providers are required to maintain confidentiality and safeguard your data.

8. Data Retention & Security

Security Measures

We implement appropriate technical and organizational safeguards, including:

  • Encryption

  • Firewalls

  • Secure cloud storage

  • Access controls

However, no method of electronic transmission or storage is 100% secure, and absolute security cannot be guaranteed.

Retention

We retain project and related documentation for at least the duration of Pennsylvania’s Statute of Repose (typically 12 years for construction-related claims) to ensure legal and structural accountability.

9. Your Pennsylvania Privacy Rights

Under Pennsylvania law (including BPINA and emerging 2026 standards), you have the right to:

  • Access & Correct: Request access to or correction of your Personal Information

  • Delete: Request deletion of your Personal Information, subject to legal retention requirements

  • Data Portability: Request a copy of your data in a usable electronic format

  • Breach Notification: If Sensitive Personal Information (e.g., SSN, Driver’s License number, financial information) is involved in a breach, we will notify affected individuals and the Pennsylvania Attorney General (if required) without unreasonable delay

  • Credit Monitoring: If required by Pennsylvania law, we will provide 12 months of complimentary credit monitoring following certain qualifying breaches

To exercise your rights, contact us using the information below.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Jackson Built Remodeling – Privacy Department
798 Washington Crossing Road
Newtown, PA 18940
United States

Email: Bret@JacksonBuiltCustoms.com
Phone: (215) 595-6285